JB JBMPC-SOLUTIONS

Privacy Policy

Effective date: 2025-09-04

This Privacy Policy explains how JBMPC-SOLUTIONS ("we", "us") collects and processes personal data when you use masterpc.co.uk or contact us for information, quotes, or services. We operate under the EU GDPR and, where applicable, the UK GDPR.

Controller

JBMPC-SOLUTIONS — Netherlands (EU) (KvK: 98167820)
Contact: info@masterpc.co.uk

Summary

  • We do not use analytics, ad networks, or tracking pixels.
  • We only use essential/session cookies required to run the site.
  • We collect contact details you provide and basic server logs for security.

What We Collect

  • Contact information: name, email address, phone number, company, and message content you send to us.
  • Business details: project requirements and documents you share to request a quote.
  • Technical data: IP address, user‑agent, timestamps, and pages requested (recorded in server logs for security and troubleshooting).
  • Cookies: only essential/session cookies needed for basic site functionality. No analytics or advertising cookies.

How We Collect

  • Directly from you via web forms, email, or phone.
  • Automatically via server logs when you access the website.
  • Anti‑spam and rate‑limiting may process IP/user‑agent to prevent abuse.

Purposes and Legal Bases

  • Respond to enquiries and provide quotes: performance of a contract or steps prior to entering a contract.
  • Provide and improve services: our legitimate interests in operating an effective business.
  • Security and abuse prevention: our legitimate interests in protecting services and users.
  • Accounting and legal compliance: compliance with legal obligations (e.g., tax record retention).
  • Consent: where we rely on your consent, you may withdraw it at any time.

Retention

  • Enquiries/quotes: up to 24 months after last contact, or earlier on request unless needed for legal claims.
  • Contracts/invoices: 7 years to meet statutory accounting obligations.
  • Server logs: up to 12 months, unless extended for security/investigation.

Sharing and Processors

We do not sell your data. We may share it with trusted service providers strictly as necessary to operate our services (e.g., hosting, email delivery, IT support). These providers are bound by contracts and confidentiality. We may disclose data where required by law or to establish/exercise legal claims.

International Transfers

We aim to keep data within the EEA/UK. Where transfers outside the EEA/UK occur, we use appropriate safeguards such as EU Standard Contractual Clauses or adequacy decisions.

Your Rights

You have rights under GDPR including access, rectification, erasure, restriction, objection, and data portability. You may withdraw consent at any time where processing relies on consent.

You can complain to the Dutch DPA (Autoriteit Persoonsgegevens) or your local regulator.

Security

We apply reasonable technical and organisational measures to protect personal data. No method of transmission or storage is 100% secure.

Children

Our services are not directed to children under 16. We do not knowingly collect their data.

Changes

We may update this policy. The latest version is posted here with the effective date above.

Contact

For privacy enquiries, email info@masterpc.co.uk.