Terms & Conditions
Last updated: 2025-09-04
These Terms govern your use of masterpc.co.uk (the "Website") and any request for information, quotes, or services from JBMPC-SOLUTIONS ("we", "us"). By contacting us or commissioning work, you agree to these Terms.
Quotes & Orders
- Quotes are invitations to treat and non‑binding until accepted by you and confirmed by us in writing.
- Unless stated otherwise, quotes are valid for 14 days.
- The scope, deliverables, timeline, and price are as set out in the quote or order confirmation. Changes require written agreement.
Prices & Payment
- Prices are exclusive of VAT and other taxes unless stated otherwise.
- Invoices are due within 14 days of the invoice date unless agreed otherwise.
- We may suspend work for overdue amounts and charge statutory interest and reasonable collection costs as permitted by law.
- Title to deliverables (where applicable) may be retained until payment in full.
Delivery & Client Duties
- Timelines are estimates unless expressly guaranteed in writing.
- You will provide timely information, materials, and access reasonably required for us to perform the services.
- If third‑party approvals, licenses, or materials are needed, you are responsible for obtaining them unless agreed otherwise.
Changes & Extra Work
- Out‑of‑scope requests and revisions beyond the agreed number/extent are billed at our standard rates or as quoted.
- Material changes may require a revised timeline and price.
Cancellation & Termination
- You may cancel before delivery by paying for work performed to date, committed costs, and reasonable cancellation charges.
- We may terminate for material breach, non‑payment, or force majeure that prevents performance for more than 30 days.
Intellectual Property
- Pre‑existing IP of each party remains with that party.
- Upon full payment, you receive a non‑exclusive, non‑transferable license to use the deliverables for your internal business purposes as described in the quote. Alternative ownership terms apply only if explicitly agreed in writing.
- You warrant that materials you supply do not infringe third‑party rights and grant us the rights necessary to use them for the services.
Warranties & Disclaimers
- We will provide services with reasonable skill and care.
- Except as expressly set out, the services and Website are provided "as is" without warranties of fitness for a particular purpose or non‑infringement.
- You are responsible for verifying that deliverables meet your business requirements before production use unless acceptance criteria are agreed.
Liability
- We exclude liability for indirect, consequential, or special loss, including loss of profit, revenue, goodwill, data, or business interruption.
- Our aggregate liability arising out of or in connection with the services is capped at the amounts actually paid by you to us for the specific services in the 12 months preceding the claim.
- Nothing limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.
Confidentiality
Each party will keep the other’s non‑public information confidential and use it only for performing or receiving the services, except where disclosure is required by law.
Privacy & Data Protection
Our processing of personal data is described in our Privacy Policy. If we process personal data on your behalf as a processor (if applicable), a separate data processing agreement will apply.
Force Majeure
Neither party is liable for delays or failure to perform due to events beyond reasonable control (e.g., outages, acts of God, war, strikes). Obligations resume once the event ends.
Governing Law & Disputes
These Terms are governed by the laws of the Netherlands. Courts of the Netherlands have exclusive jurisdiction, without prejudice to any mandatory consumer protections that may apply.
General
- Severability: If any term is invalid, the remainder remains in effect.
- Assignment: You may not assign without our consent; we may assign as part of a reorganisation or sale.
- Entire Agreement: The quote/order and these Terms form the entire agreement and supersede prior discussions on the same subject.
- Order of Precedence: If there is a conflict, a signed agreement prevails over the quote, which prevails over these Terms.